Return Policy
You may return new, unopened items within 30 days of delivery for a full refund. Items should be returned in their original product packaging. We´ll also pay the return shipping costs only (first Class Mail only) if the return is a result of our error. Just visit our online Returns Center, and we will guide you through the process and even supply you with a return mailing label you can print out. You should expect to receive your refund within two weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we´ve received and processed the returned item. Please include a copy of the packing list that came with the order and a brief note explaining the return Send all returns to:Olivia´s Doll Closet
19225 Cranberry Ct
Hagerstown MD 21742
